Shipping Policy
At HyperFit, we aim to provide a smooth and efficient shipping experience for all our customers. Please read our shipping policy to understand how we handle orders, delivery times, and shipping costs.
1. Order Processing
- All orders are processed and shipped within 1-3 business days of receipt, including weekends and holidays.
- Orders placed after 3:00 PM (local time) will be processed the following business day.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you if there are any significant delays with your order.
2. Shipping Methods
We offer a variety of shipping options to suit your needs. The available shipping methods are as follows:
- Standard Shipping: 5-7 business days (depending on location)
- Expedited Shipping: 2-3 business days (available for select locations)
- Overnight Shipping: 1 business day (available for select locations)
Shipping times are estimates and may vary based on your location, product availability, and carrier delays.
3. Shipping Costs
Shipping fees are calculated at checkout based on the shipping method, destination, and the weight of your order. You can review the shipping costs before completing your purchase.
- Free Shipping: We offer free standard shipping on orders,
- For orders below the free shipping threshold, shipping costs will be calculated based on the size, weight, and delivery location.
4. Shipping Restrictions
- . International shipping is available.
- Some oversized items or specific products may incur additional shipping fees or restrictions.
- We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a valid residential or business address for shipping.
5. Order Tracking
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this tracking number to check the status of your delivery on the carrier’s website.
6. Damaged or Missing Items
If your package is damaged or you did not receive your full order, please contact our Customer Support team within 7 days of receiving your package. We will work with you to resolve the issue promptly, including arranging for replacements or issuing refunds if necessary.
7. Lost or Delayed Shipments
While we strive to deliver your order on time, we cannot be held responsible for delays caused by the shipping carrier or other factors beyond our control, such as weather conditions, natural disasters, or international customs processing (if applicable). In the event that your shipment is delayed, we will do our best to provide you with updates and assist in resolving the issue.
8. Signature Requirement
For high-value orders, we may require a signature upon delivery for security purposes. If this applies to your order, you will be notified in advance.
We’re happy to assist you with any inquiries or concerns regarding your order!